Chesterfield

The service team walked me through what needed to be repaired and what was the issues were and there pricing was fare and good customer service

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Responded quickly and offered nice alternatives

Matt is awesome

Great overall experience. They worked creatively with my wife and me to get what we wanted. Billy was a none pressure salesman and great to work with. I recommend buying with Billy! Matt also helped get a bank transaction handled after hours on a Friday! With the help of corporate. Lando detailed our new car perfectly. 5 star experience in buying, now let's pray the car gives the same experience. I am sure it will as we are repeat buyers from Carite.

I purchased a vehicle from ****** he was knowledgeable and very pleasant but if was to go there again don't pick a Saturday. The vehicle was not clean inside or out. After leaving to p/u my son we knew the dealership was closed so made arrangements. It was so disappointing as nothing had been done I wasn't told to come back to clean & detail etc. on Monday but Billy stayed late came out answered our questions went to the manager set up bringing the vehicle back to wash, clean was told he would make sure the gas was full. (salesman denied he said that) I would definitely refer Billy and go back to him in the future. Word of caution: get you own financing before buying as CarRite used Capital One with a 12.5% interest rate and I have good credit. Please comment on the rate as maybe I am wrong in feeling taken to the cleaners. I will refinance but should have don't my homework first. Tuesday, 11/1/2022 Took the vehicle back today the service people did a beautiful job with cleaning and detailing I am very happy with the results. Spoke with the manager about the loan and the 3 yrs. extra coverage and am satisfied. I will go here again for another vehicle

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They answered all of our questions! We decided we prefer a newer vehicle.

I just walked out with my car today and I can honestly say Jordan was great! He was very patient with me and helpful. He really worked with me to make sure I got my car. Highly recommend!

I had such a pleasant car buying experience here with Jordan Smith. Walked in on a Tuesday for a test drive and drove off with my vehicle by Thursday. He was very kind, helpful, professional and even had a good sense of humor. Jordan also responded to messages quickly and kept me updated. I felt comfortable as he was not pushy like many other car salespeople are. HIGHLY recommend.

I came in to check out, test drive, and possibly buy a Ford Mustang and my sales rep Jordan Smith made it a flawless and pleasant experience! I HIGHLY recommend seeing him for your auto needs and i will be coming back to him for sure in the future! Thank you for making this car buying process as easy and smooth as possible Jordan!

I'd like to start off by saying I've had 8 cars in my life, the car I purchased here in April 2022 was my 9th. The experience was definitely in the top 3 of my car purchases. For me, being in a complicated situation (I work contractor work for DoorDash, UberEats and Grubhub and I was visiting Indiana from out of state, so I bought the car in Michigan before driving back to Arizona), the whole process went smoothly.I had a deal worked out with a another dealer in Ohio who lied all week about the car's status and situation and tried to get me to buy it without test driving it. It turned out it had transmission issues, among other things. So I found a very similar car at CARite in Chesterfield. I was staying 4 hours away and had Matt as a salesman. He was very up front with me and answered any question I had. I decided to make the 4 hour drive to test drive the car, Matt even stayed after hours to show me the car. I was very pleased with it and decided to make the purchase, but I didn't have a way to get it back to where I was staying in Indiana. They were able to ship the car to me near the state line a couple days later...it just went all so smooth. I'm so happy with how the whole process went.Thank you to Matt, George and the rest of the team for making my experience a good one.