Grand Ledge

Great experience with Alex getting me into my 2018 Equinox

I arrived for my appointment time and things were really busy, but they had the car I wanted ready for my test drive, and another agent, Andrew, helped me get set to test it out on my own while John finished up with another client. When I was happy with the car and wanted to cement the sale, both my agent (John) and the financial guy (Dan) stayed past closing to help me get settled, and then even agreed to send someone to my house (an hour away) the following Monday to pick up the title and extra key for my trade-in. They stuck to my budget, and they've been really straightforward and friendly throughout the process. Highly recommend. :)

This was a great place to buy a car. 2015 Ford Escape with less than 70k miles. Beautiful condition! John was very patient with my dad’s questions and was more than happy to make sure the minor repairs needed were completed before I drove off! I already love this vehicle thank you guys so much!

John helped me find my new truck and made buying it easy. I felt no pressure and he made sure I had the vehicle I needed.

John helped me find my truck and made buying easy. I highly recommend John Ortegon.

I want to start this off by saying I did not buy a truck here. The only reason was I didn't act fast enough. The people here were awesome. They were transparent, nice, patient, and not pushy. Trust me, go here first. They were way more than fair, and they were definitely not the typical used car dealer.

John was a great help when looking for a new car! And Dan was also very kind and came to greet my brother and I as well! Will definitely go back here and highly recommend!

Didn't even read reviews before coming here, we had simply looked at cars throughout a number of different dealers and sellers. I'm SO glad we came here, because we had the absolute pleasure of working with John Ortegon. It seems like everyone else on this review page did, too! He really is transparent, no pressure, wants to help you find the car that's right for you, no matter how long it takes. He is patient and doesn't radiate your typical car salesman vibe. We did end up getting financed through them, if you choose to do it through Carite, go through John! He's their finance pro, and will make sure nothing is hidden. And when John had to run some business related errands, we were well taken care of between a fellow salesman named Levi, and we got to meet the NEW manager, who is a very nice guy who definitely wants to get to know you to get you the car and service you need. Extremely happy with this establishment and the people working there!

John and Dan were so helpful !!! No pressure, the ease of buying our new care was completely stress free!!! Thank you both!!!

Looking for a car ask for Andrew! Service was great made the process smooth and easy! Thank you Andrew!

Fair and easy to deal with, very positive experience. Andrew was very helpful and friendly

Andrew was super helpful and patient, would 100% recommend

Had a great experience at Carite. Andrew Rodriguez was very personable and willing to take the time and effort to show me vehicles until I was certain I found the right one.

Great experience at CARite of Grand Ledge. John Ortegon was very patient as we were shopping for a new car. We went through a lot of test drives to find the perfect one, and we did find the perfect one! My husband had purchased his car here previously, it was a good experience too. That's why I decided to go here when it was time for me to replace my car.

While car shopping, I stopped by to see what options they had, what their process is, etc. John was honest from the beginning with no gimmicks. I said I was looking for 'X', he was up front if they or other locations had it or if it's in transit, PLUS the likelihood of 'X' being in the system at any time. I eventually found a vehicle I was looking for there. John took the time to break everything down and help me understand the warranty, financing, trade-in process, title/registration and everything in between. He also had no issue rescheduling a meeting when I had to last-minute. If you're looking for a used vehicle as your next ride, seriously consider this dealership -- John is a prime example of how they obliterate the "used car salesmen" stereotype and put your needs first, like they did with mine.

Had a fast and easy car purchasing experience with John at CARite. He thoroughly explained all aspects of the purchasing process and offered great insight from his years of experience.

I had the pleasure of working with John Ortegon today. He made everything simple and easy. By far my best experience at a car dealership ever.

Very honest salesman. Thank you John.